PRIVACY POLICY

This Privacy Policy describes how The Pine ("we", "us", "our") collects, uses, and protects personal information obtained from guests and visitors to our coworking and coliving guest house in Bulgaria.
 

1. Information We Collect
 

We collect personal information from you when you make a reservation, communicate with us via email or our website, participate in activities at The Pine, or use our services. The types of personal information we may collect include:
 

• Contact information (name, email address, phone number)

• Demographic information (age, gender, nationality)

• Payment information (credit card details, billing address)

• Preferences and interests related to your stay
   

2. How We Use Your Information
 

We use your personal information for the following purposes:
 

• To process and manage your reservations and bookings

• To communicate with you about your stay and our services

• To provide personalized services and improve your experience

• To send you promotional offers, newsletters, and updates with your consent

• To comply with legal obligations
   

3. Sharing of Information
 

We may share your personal information with third parties in the following circumstances:

• With service providers who assist us in operating our business (e.g., payment processors, IT service providers)

• With legal or regulatory authorities if required by law or to protect our rights

• With your consent or at your direction
   

4. Data Security
 

We implement reasonable security measures to protect your personal information from unauthorized access and use. However, no method of transmission over the internet or electronic storage is completely secure, so we cannot guarantee absolute security.
 

5. Your Rights

You have the right to access, correct, or delete your personal information. You may also object to the processing of your personal information or request that we restrict certain processing activities.
 

6. Changes to This Privacy Policy
 

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the updated policy on our website or by other means.

COOKIE POLICY 
 

1. What Are Cookies
 

Cookies are small text files that are stored on your device when you visit a website. They help us improve your experience by remembering your preferences and settings.
 

2. Types of Cookies We Use
 

• Essential Cookies: Necessary for the website to function properly.

• Analytical/Performance Cookies: Help us understand how visitors interact with our website.

• Functional Cookies: Remember your preferences to enhance your experience.

• Marketing Cookies: Used to deliver relevant advertisements and promotions.
   

3. Managing Cookies
 

You can control and delete cookies through your browser settings. However, please note that disabling cookies may impact your experience on our website.
 

4. Third-Party Cookies
 

We may also use third-party services that use cookies to provide analytics or advertising services. These third parties have their own privacy policies governing their use of cookies.
 

5. Contact Us
 

If you have any questions about our Privacy Policy or Cookie Policy, or if you would like to exercise your rights regarding your personal information, please contact us at: office@thepineliving.com
 

The Pine